All Systems Operational

About This Site

Welcome to the ASPEX statuspage. Here you will find all information on maintenance, changes and possible incidents regarding our infrastructure and services.
To sign up for SMS or e-mail updates, please contact your (Technical) Account Manager.

For more information on our products & services visit www.aspex.be
If you have any further question, do not hesitate to contact us via info@aspex.be

ASPEX Datacenter Operational
Citrix Farm Operational
Firewall Operational
Internet Connection ? Operational
Network Operational
Storage Operational
Servers / Virtual Machines Operational
Workspace - VDI Operational
Microsoft Azure Operational
Internet Connection Operational
Network Operational
Servers / Virtual Machines Operational
ASPEX API Operational
ASPEX Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Server maintenance Sep 5, 18:00-23:00 CEST
During the change window of Thursday 5 September maintenance work will be carried out on the servers on our own datacenter of phase B. During this process, the servers will be rebooted several times. Servers running on the Azure datacenters are not impacted.

This maintenance will be carried out on Thursday 4 July in Acceptance and on Thursday 8 August on the servers of phase A.

The vmtools will be updated. Please contact your technical contact for more information about this maintenance or its impact on your environment.
Posted on Jun 13, 15:04 CEST
Maintenance internet connection Sep 13, 21:00 - Sep 15, 04:00 CEST
During the weekend of September 13 - 15, maintenance will be performed on the internet connection of our on-premise datacentre. During these maintenance, the internet connection will be failed over. During these fail overs, there will be a short interruption of this connection. During this interruption, no connection can be made between the internet and the datacentre.

Expected timings of the fail over:
Friday September 13: between 21h and 22h
Saturday to Sunday: between 22h and 04h
Posted on Aug 22, 10:28 CEST
Past Incidents
Aug 25, 2019

No incidents reported today.

Aug 24, 2019
Completed - The scheduled maintenance has been completed.
Aug 24, 23:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 21:00 CEST
Update - From 9PM to 10PM our network supplier is rerouting the DMZ VLANs, the connections to our datacenter can experience multiple small interruptions (up to 5 minutes).
From 10PM to midnight testing is planned, interruptions may occur during troubleshooting.
In case of problems, the rollback window is planned to end at 4AM.
Aug 6, 15:43 CEST
Scheduled - Our network provider will be migrating the DMZ environment (Citrix NetScalers) in 2 phases. The impact and duration of the maintenance is currently under investigation and will be communicated through later updates.
Jul 17, 15:09 CEST
Aug 23, 2019
Completed - The scheduled maintenance has been completed.
Aug 23, 01:28 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 21:00 CEST
Update - The migration of the internet Load Balancer has been moved to the earlier communicated maintenance window of Thursday, August 22, 2019. Impact and timings stay as communicated.
Aug 6, 11:32 CEST
Scheduled - On Saturday, August 17, 2019 we will migrate the internet load balancers to the new datacenter, this is also a major step in the datacenter migration project.
The internet load balancers from the new datacenter will be placed in production while the load balancers from the current datacenter will be decommissioned.
During the migration end-users will be disconnected and will not be able to (re)connect until the load balancer in the new datacenter is up and running. Our network provider will start at 9PM and we expect to be operational at 11PM. From 11PM until 4AM testing will be performed and corrective actions may interrupt end-user sessions.
Jul 19, 15:40 CEST
Aug 21, 2019

No incidents reported.

Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019
Completed - The scheduled maintenance has been completed.
Aug 13, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 18:11 CEST
Scheduled - Due to a public holiday on Thursday, August 15, 2019 the change window of Thursday, August 15, 2019 is moved to Tuesday, August 13, 2019
Jul 17, 07:30 CEST
Aug 12, 2019

No incidents reported.

Aug 11, 2019

No incidents reported.